Privacy Policy

This Privacy Policy explains how relivcraft collects, uses, and protects your personal data when you visit our website or purchase products from our online jewellery store.

Collecting information

We may collect the following types of personal data when you place an order:

• Full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment details (processed securely via third-party payment providers)

We use your personal data for the following purposes:

• To process and deliver your orders
• To communicate with you about your purchase
• To respond to enquiries or customer service requests
• To improve our website and services
• To comply with legal obligations
   

We only process your data where we have a lawful basis under the UK General Data Protection Regulation.

Payment processing:

Payments are processed through secure third-party payment providers (for example PayPal or Stripe).

We do not store your full payment card details on our servers.

Payment providers handle your payment data according to their own privacy policies.

Sharing you information:

We may share your information with trusted third parties including:

• Payment processors
• Delivery companies (e.g. postal couriers)
• Website hosting providers
   

These third parties only receive the information necessary to perform their services.

We do not sell or rent your personal data.

Data retention:

We only retain personal data for as long as necessary to:

• Fulfil the purposes described in this policy
• Meet legal and accounting requirements
  

Cookies:

Our website may use cookies to improve user experience.

Cookies may be used to:

• Remember your preferences
• Analyse website traffic
• Improve website functionality 

You can manage or disable cookies through your browser settings.

Your data protection rights:

Under the UK General Data Protection Regulation, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain types of processing
• Request restriction of processing
• Request transfer of your data to another service
   

To exercise these rights, please contact us at relivcraft@gmail.com

Data security:

We implement appropriate security measures to protect your personal data, including:

• Secure website encryption (SSL)
• Restricted access to personal data
• Secure payment processing

However,  no online transmission can be guaranteed to be completely secure.

Third party links:

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those external sites. We encourage you to review their privacy policies.

Children's privacy:

Our website is not intended for individuals under 18 years old, and we do not knowingly collect personal data from children.

Changes to this privacy policy:

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with a revised effective date.

Contact information:

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Business Name: relivcraft
Email: relivcraft@gmail.com

Effective Date: 11/03/2026 

Website: www.relivcraft.co.uk
Business Name: relivcraft